EIS Weekly Update – 5 July 18

 

Welcome to your weekly EIS Bulletin! 

 

We appreciate how busy your inbox can become, so EIS will only send out Support, Training & News messages every Thursday. 

If there is something critical that our customers need to know immediately, we will of course send a message straightaway –

that way you will know the EIS email needs urgent action.

 

Below we have summarised what is new this week… if you have any queries, please get in touch!

 

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Support Information

View all EIS Support Information on our Support Portal

Available to Contract Customers only – please contact EIS to discuss our support services

 

 

 

Information Reminder for EIS SIMS Hosting Customers (emailed to customers 27/6/18)

Patch 24068 For Hosted Schools  – CTF Import Issues

Due to a potential issue with CTF imports in Pre-Admission Groups, Capita have released patch 24068 – EIS SIMS Hosting customers should be aware that EIS will be applying the patch to the EIS Hosting Service between 17:00 on Friday 6th July and 06:00 on Monday 9th July 2018.

This means you will not be able to access SIMS/ Discover or FMS during this time.

 

IMPORTANT NOTE: – Hosted schools should refer to Information Notice 18-E060 for more information on the potential issues caused.

 

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